Privacy Policy
Introduction
Howard Material Handling Limited (we, us, our)
complies with the New Zealand Privacy Act 2020 (the Act) when
dealing with your personal information. Personal information is
information about an identifiable individual (a natural person).
This policy sets out below how we will collect, use, disclose and protect
your personal information.
This policy does not limit or exclude any of your rights under the
Act. If you wish to seek further information on the Act, see
www.privacy.org.nz/privacy-act-2020
Changes
to this policy
We may change this policy by uploading a revised policy onto the
website. The change will apply from the date that we upload the
revised policy.
Who
do we collect your personal information from
We collect personal information about you from:
you, when
you provide that personal information to us, including via the
website and any related service, through any registration or
subscription process, through any contact with us (e.g. telephone
call or email), or when you buy or use our services and products
third
parties where you have authorised this or the information is
publicly available.
If possible, we will collect personal information from you directly.
We will use your personal information:
to
verify your identity
to
provide services and products to you
to
market our services and products to you, including contacting you
electronically (e.g. by text or email for this purpose)
to
improve the services and products that we provide to you
to
undertake credit checks of you (if necessary)
to bill
you and to collect money that you owe us, including authorising and
processing credit card transactions
to
respond to communications from you, including a complaint
to
conduct research and statistical analysis (on an anonymised basis)
to
protect and/or enforce our legal rights and interests, including
defending any claim
for any
other purpose authorised by you or the Act.
Disclosing
your personal information
We may disclose your personal information to:
another
company within our group
any
business that supports our services and products, including any
person that hosts or maintains any underlying IT system or data
centre that we use to provide the website or other services and
products
a
credit reference agency for the purpose of credit checking you
other
third parties (for anonymised statistical information)
a
person who can require us to supply your personal information (e.g.
a regulatory authority)
any
other person authorised by the Act or another law (e.g. a law
enforcement agency)
any
other person authorised by you.
Protecting
your personal information
We will take reasonable steps to keep your personal information safe
from loss, unauthorised activity, or other misuse.
Accessing
and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have
the right to access your readily retrievable personal information
that we hold and to request a correction to your personal
information. Before you exercise this right, we will need evidence
to confirm that you are the individual to whom the personal
information relates.
In respect of a request for correction, if we think the correction is
reasonable and we are reasonably able to change the personal
information, we will make the correction. If we do not make the
correction, we will take reasonable steps to note on the personal
information that you requested the correction.
If you want to exercise either of the above rights, email us at
[email protected]. Your email should provide
evidence of who you are and set out the details of your request (e.g.
the personal information, or the correction, that you are
requesting).
We may charge you our reasonable costs of providing to you copies of
your personal information or correcting that information.
Internet
use
While we take reasonable steps to maintain secure internet
connections, if you provide us with personal information over the
internet, the provision of that information is at your own risk.
[If you post your personal information on the website’s [message
board/ chat room], you acknowledge and agree that the information you
post is publicly available.]
If you follow a link on our website to another site, the owner of
that site will have its own privacy policy relating to your personal
information. We suggest you review that site’s privacy policy
before you provide personal information.
[We use cookies (an alphanumeric identifier that we transfer to
your computer’s hard drive so that we can recognise your browser)
to monitor your use of the website. You may disable cookies by
changing the settings on your browser, although this may mean that
you cannot use all of the features of the website.]
